We know that change can be challenging, especially the introduction of new technology. At Lucity, we follow a battle-tested process that encourages early buy-in and constant collaboration, developing users that feel engaged and capable. Our Implementation Specialists are talented trainers, and equally proficient at pep-talks. We work hands-on with your system administrators to get you online quickly so that your agency can realize the system’s benefits as the product of their hard work. Our specialists are committed to bringing your agency clarity while ensuring that your implementation process is as painless (and, yes, even enjoyable) as possible.
As part of Implementation, we’ll:
Combine your expert perspective of your agency’s needs with our vast knowledge of Lucity’s capabilities to develop a System Configuration that fits flawlessly.
Turn your Data Migration from a time-consuming task to one that is efficient and stress free with experts who understand how data is structured in different systems.
Ensure seamless Integration with solutions that perfectly complement the Lucity system, including Esri®ArcGIS, financial information systems (FIS), customer information systems (CIS), bar coding systems, CCTV systems, fueling systems and SCADA systems.
Rely on the powerful Interfaces we’ve developed for key software solutions (and we’re a team that takes the terms “open architecture” and “partner relationships” pretty seriously).